Discussion at buy GPS now.com
in


New customer - slightly confused

Last post 03-13-2008 11:47 AM by SalesTeam. 1 replies.
Page 1 of 1 (2 items)
Sort Posts: Previous Next
  • 03-12-2008 11:31 PM

    • JANFANY
    • Not Ranked
    • Joined on 03-13-2008
    • Posts 1
    • Points 0

    New customer - slightly confused

    Hi, I have just ordered a GlobalTop HG 100 HUD 51 Ch MTK Bluetooth GPS Receiver - my first purchase from you. The process was quite easy but I took the opportunity, offered part way through the ordering process, to join and get the discount offered.  Unfortunately the order seems to have completed without asking for my discount code.

    I don't know if that was because

    1) I am an international customer and therefore have to buy via Google or 

    2) the discount is not available on that product (it doesn't say so in the product description) or

    3) I screwed up and missed the point in the ordering process where I could have entered the number. 

     It isn't a large amount but it is a bit annoying to have a discount offered and then not be able to get it. I would have been perfectly happy if you had not mentioned it; now I feel miffed that I didn't get it. You might want to see iif you can make the process a bit clearer for people like me who are using it for the first time. (Yes, idiot proof please.)

     Regards,

    Janfany

     P.S. I copied the product name into this with the result that it and everything following it were rendered in bold text. No amount of clicking on the B icon affected it, so I had to go into the html and fix it. That could upset some people too I guess. Websites are wonderful but filled with traps for young players -which we very old players fall into every time.

    • Post Points: 0
  • 03-13-2008 11:47 AM In reply to

    • SalesTeam
    • Top 10 Contributor
    • Joined on 08-05-2004
    • California, USA.
    • Posts 2,927
    • Points 2,950

    Re: New customer - slightly confused

    Thanks for your post. Discount code is usually entered onto the Discount / Promotional code text box in a shopping cart page. I am sorry that you find it confusing.

    We are more than happy to help you out.

    Please write to us a sales@buyGPSnow.com with your order number and the discount code you wish to apply and we will help you obtain it (by issuing you a credit).

    • Post Points: 0
Page 1 of 1 (2 items)