Return instruction sent via another email. Pls return it for a full refund and kindly re-order another unit online. Pls email us the new order number and we will issue a shipping refund of $3.50. Pls return the product via USPS First Class mail. Thanks.

I need this item for an upcoming trip. Please let me know what I need to do to expediat replacement. Let me know if you need more info: Order date: Mar 1, 2010 8:25 AM PST Google order number: 904570790141583 - Easy PocketNAV, Inc. Order #215431 Shipping Status Qty Item Price Shipped 1 Canmore GT-730F USB GPS Stick Dongle (WAAS, A-GPS, 65 channels,...

Hi, looks like the unit is not working correctly. May I get your order number pls?

PC Rebooted. Here is my Device Manger: Here is how SkyTraq looks as GPS dongle flashes green. Stays this way with no messages: No changes. What next? Thank you.

Hi, please reboot the PC. Exam the Device Manager (under your control panel, Performance & Maintenance, Administrative Tools, Computer Management, Device Manager) and expand the Ports (COM & LPT). You should look for any red or yellow color exclaimation marks. IF you do not see any, that means your GPS driver has been installed correctly. Please...